Support Community Management France (m/f)

mymuesli is the first company in the world that allows customers to mix their own individual organic muesli from over 80 ingredients online. Our muesli is certified 100% organic and without additives. These 80 ingredients allow customers to mix an astonishing 566 quadrillion possible muesli combinations.  

The startup went online in April 2007 out of a small student flat in Bavaria, Germany, and has grown rapidly since then. Mymuesli is currently available in Germany, Austria, Switzerland, the Netherlands, the UK, Sweden and France. Over the years, we have received several innovation and startup prizes. The core of our operations and ongoing success is our young team with a great team spirit that passionately works towards our goal to make the the world´s best muesli! If you want to find out more about us and why we make muesli, then read our story.

For our market in France, we are looking for muesli experts, that support us on our mission with a lot of muesli-love and a feeling for customers' needs and expectations. You will work out of our beautiful office in Berlin Kreuzberg. 

YOUR RESPONSIBILITIES

  • You will always friendly answer any incoming questions, remarks, or concerns from our French customers - not only by email, also on our social media channels.
  • You will keep the mymuesli community up and running on the French Social Media channels
  • In order to present the greatest answers, you directly speak to our specialists (e.g. IT, QM, accounting, production, etc.).
  • You involve yourself in topic such as process development and -improvement.

 

WHAT WE ARE LOOKING FOR

  • A French-speaking team player who, together with us, will set up our international customer support.
  • An organizational talent with self confidence, open-mindedness, and a never-ending good-mood, striving for customer excellence
  • A service talent, which loves to talk to people – always friendly and professionally.
  • Other language skills are valued: English, Dutch, Swedish, German

WHAT YOU CAN EXPECT

Of course endless muesli! Other than that, we are a highly motivated team with a flat hierarchy and a deep passion for organic muesli. We don't have long decision-making processes. You will be given the opportunity to proactively establish mymuesli as the favorite cereal brand of the French cereal-lovers.

Region:
Berlin
Job type:
Contract
Working hours:
Part-time
Working days:
Day
Flexible Shift Pattern
Expected Start Date:
Asap
Location:
Berlin
Contacts:
Anastasia Sundström
Telephone: +49 30 6165 100 612